Remotely
You call, someone sees your screen and takes charge of the problem.
Technical and IT assistance for Independent workers
Your IT looked after by a team that knows you, without depending on a single person.
Your contact
Your usual contact. And when they're away, someone who already knows your file.
Most of the time you speak to the same person. During holidays or sick leave, a colleague who knows your setup takes over: you don't have to explain everything again.
A freelance IT person
Knows your file.
When they're away, nobody takes over.
A large provider
Ensures continuity.
With every call, you start over with someone who doesn't know you.
Mister Genius
Both: a contact who knows you, and a team that shares your file.
Three ways to help
Remotely, at your home or office, and in store
Together we choose the simplest way to solve the problem.
At your home or office
A technician comes over for what can't be solved remotely: network, hardware, installation.
In store
Walk in without an appointment: a technician is there during all opening hours.
Behind your contact, some thirty technicians
Each with their own expertise: Microsoft 365, networks, security, servers, telephony. Your contact brings them in on your file when needed. The service of an IT department, at the scale of your organisation.
- 11,500 satisfied freelancers, among our 62,000 customers
- 34% of problems are already solved in less than an hour
Monthly plans
Your IT by the month, no surprises
Most chosen
Basic
99 € per month
- Professional security
- Proactive maintenance of all your devices (50 daily checks)
- Anti-theft and dark web monitoring
- Microsoft 365 Business Standard subscription (email, calendar, backup)
- Your domain name and website hosting
- Office 365 licences: Excel, Word, PowerPoint, Teams, Outlook, OneDrive, Access, Publisher
- Unlimited remote support for all your PCs
- Unlimited in-store diagnostics
- Ongoing cybersecurity threat training
Serenity
149 € per month
- Everything in Basic
- The current professional Lenovo laptop
- A new PC every 4 years
- A second laptop if the first one breaks down
- Access to our reprographics service (scanner, A3 copier…)
- Equipment loans for occasional use: speaker and microphone, projector…
Security +
199 € per month
- Everything in Serenity
- 24/7 cloud-to-cloud backup of Microsoft 365
- Secure password manager
- Enhanced website backup
What we take care of
Your IT, from workstation to network
Workstations and security
Microsoft 365 and Google Workspace
Network and internet
Servers, cloud and remote work
Telephony and website
Near you
A store you can walk into, no appointment needed
For advice, buying equipment or a repair, a technician welcomes you during all opening hours.
Brussels
Let's talk about your situation
An advisor gets back to you
Call us or leave a message: an advisor will get back to you.
Frequently asked questions
What if my usual contact is away?
A colleague takes over your file. They already know your setup and the history of interventions: you don't have to explain everything again.
Do you come to our office?
Yes. Depending on the problem, we help remotely, at your home or office, or in one of our stores.
Do you work with Microsoft 365 and Google Workspace?
Yes: installation, accounts and email, Teams, file sharing and remote work.
Can I walk into a store without an appointment?
Yes. During all opening hours, a technician is present in each of our stores.
Is your team English-speaking?
Yes — our teams work in English as well as French and Dutch.